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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will show up. It contains in-depth info about all the actions that you can carry out on the page in question. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of tutorial video clips describing how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, have a look at our extensive Frequently Asked Questions section, which contains questions asked by actual clients and offers practical solutions. We regulary update our FAQ section with new questions & answers in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of tech support engineers available 24x7 and ready to assist you with any query. Each support ticket you submit will be answered in less than 1 hour (the average trouble ticket response time is only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 322351

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com